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Members and parentsCore5 min

Manage junior and family records

Keep each junior's actions separate so the right child gets the right fixture, profile, and payment updates.

Visual path

Show me

  • Family section
  • Possible junior match
  • Junior-specific actions

In-product checklist

Guide me

  • Open the family section.
  • Review managed juniors and possible matches.
  • Use the junior-specific action for fixtures, profile, or payments.

Assistant prompts

Ask Coach

Why can I see a possible junior match?
How do I manage my child's availability?
What if my child is missing from my account?

Mission steps

Complete the workflow

  1. 1

    Look for managed juniors

    Managed juniors appear as separate records in the member dashboard when the club has authorised the relationship.

  2. 2

    Confirm possible matches carefully

    Imported junior records may appear as possible matches based on stored guardian evidence. Confirm only if the match is correct.

  3. 3

    Choose the junior before acting

    Profile edits, availability responses, and payments should be made against the correct junior record.

  4. 4

    Ask the club if a link is missing

    ClubOS does not silently link juniors just because a parent signs in. A club admin may need to verify and connect the record.

Next useful missions

Keep the workflow moving

Start

Submit availability

Tell the captain whether you or a managed junior can play before selection happens.

Start

Pay fees

Find outstanding charges for you or managed juniors and follow the right payment link.

Start

Update profile

Make sure the club has the right details for you and any family records you manage.